Privacy Policy
Effective Date: January 10, 2026
1. Introduction
SparrowHost Technologies Private Limited ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information: We collect information you voluntarily provide, such as your name, email address, phone number, company name, and billing address when you create an account, request a demo, or contact us.
Automatic Information: We automatically collect certain information when you visit our website, including IP address, browser type, operating system, pages visited, and time spent on pages through cookies and similar tracking technologies.
Service Usage Data: When you use SparrowHost services, we collect data related to your usage, including AI model performance metrics, technical support interactions, and system performance logs.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send billing information
- Send marketing and promotional communications (with your consent)
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience
- Comply with legal obligations
- Monitor and prevent fraudulent activity
4. Data Security
We implement robust security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.
5. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time, subject to legal requirements.
6. Your Rights
Under GDPR and similar regulations, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing of your data
- Withdraw consent at any time
- Data portability
To exercise these rights, contact us at privacy@sparrowhost.in
7. Third-Party Sharing
We do not sell or rent your personal information. We may share your data with trusted third parties who assist us in operating our website and conducting our business, subject to confidentiality agreements and GDPR compliance.
8. Cookies and Tracking
We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings. Some features may not work properly if cookies are disabled.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take immediate action to delete the information.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
SparrowHost Technologies Private Limited
Email: privacy@sparrowhost.in
Website: sparrowhost.in