Technical Partnerships

Benefits of technical partnerships from SparrowHost

We partner with businesses, technology vendors and service providers to deliver complete solutions together, under agreed governance and with one accountable point of contact.

A named partner manager and escalation path

Ownership of defined parts of your IT, security or engineering under one agreement.

Agreed service levels and reporting

Implementation and integration partnerships with software and hardware vendors.

Quarterly business reviews

Joint delivery of projects with consultancies and system integrators.

Shared roadmap and continuity

Referral and reseller arrangements for our managed and security services.

What we deliver

Partnership terms agreed per relationship, from referral arrangements to long-term strategic agreements.

Strategic IT partner
Ownership of defined parts of your IT, security or engineering under one agreement.
Technology alliances
Implementation and integration partnerships with software and hardware vendors.
Co-delivery
Joint delivery of projects with consultancies and system integrators.
Partner programmes
Referral and reseller arrangements for our managed and security services.
Governance & reporting
Service levels, risk reporting and regular executive reviews.
Transition support
Structured handover from previous providers without disruption.

Approach

How the work runs

1
Align
Goals, scope and the partnership model.
2
Agree
Partnership agreement, service levels and commercials.
3
Onboard
Teams, access, tools and knowledge transfer.
4
Review
Quarterly reviews and a shared roadmap.

Models

Strategic partner
Technology alliance
Co-delivery
Referral partner
Reseller partner

FAQ

Common questions

Who do you partner with?

Businesses that want a long-term IT partner, and vendors or service providers who want a delivery partner for their clients.

Is there a minimum term?

Terms are agreed per partnership. Strategic partnerships are typically annual, with defined review points.

How do we start a partnership discussion?

Benefits of technical partnerships from SparrowHost

We partner with businesses, technology vendors and service providers to deliver complete solutions together, under agreed governance and with one accountable point of contact.

A named partner manager and escalation path

Ownership of defined parts of your IT, security or engineering under one agreement.

Agreed service levels and reporting

Implementation and integration partnerships with software and hardware vendors.

Quarterly business reviews

Joint delivery of projects with consultancies and system integrators.

Shared roadmap and continuity

Referral and reseller arrangements for our managed and security services.

What we deliver

Partnership terms agreed per relationship, from referral arrangements to long-term strategic agreements.

Strategic IT partner
Ownership of defined parts of your IT, security or engineering under one agreement.
Technology alliances
Implementation and integration partnerships with software and hardware vendors.
Co-delivery
Joint delivery of projects with consultancies and system integrators.
Partner programmes
Referral and reseller arrangements for our managed and security services.
Governance & reporting
Service levels, risk reporting and regular executive reviews.
Transition support
Structured handover from previous providers without disruption.

Approach

How the work runs

1
Align
Goals, scope and the partnership model.
2
Agree
Partnership agreement, service levels and commercials.
3
Onboard
Teams, access, tools and knowledge transfer.
4
Review
Quarterly reviews and a shared roadmap.

Models

Strategic partner
Technology alliance
Co-delivery
Referral partner
Reseller partner

FAQ

Common questions

Who do you partner with?

Businesses that want a long-term IT partner, and vendors or service providers who want a delivery partner for their clients.

Is there a minimum term?

Terms are agreed per partnership. Strategic partnerships are typically annual, with defined review points.

How do we start a partnership discussion?

Technical Partnerships

Benefits of technical partnerships from SparrowHost

A named partner manager and escalation path

Agreed service levels and reporting

Quarterly business reviews

Shared roadmap and continuity

What we deliver

Strategic IT partner

Technology alliances

Co-delivery

Partner programmes

Governance & reporting

Transition support

How the work runs

Align

Agree

Onboard

Review

Common questions

Often engaged together

Server Management

AMC (Annual Maintenance)

IT Helpdesk & Support

Partner with us for build, security and assurance.

Technical Partnerships

Benefits of technical partnerships from SparrowHost

A named partner manager and escalation path

Agreed service levels and reporting

Quarterly business reviews

Shared roadmap and continuity

What we deliver

Strategic IT partner

Technology alliances

Co-delivery

Partner programmes

Governance & reporting

Transition support

How the work runs

Align

Agree

Onboard

Review

Common questions

Often engaged together

Server Management

AMC (Annual Maintenance)

IT Helpdesk & Support

Partner with us for build, security and assurance.